Underwriting Operations


Admiral's Underwriting Operations team ensures the seamless management of our underwriting process to provide our partners with the best possible service.

What does Underwriting Operations do?

At Admiral, our Underwriting Operations team is dedicated to providing exceptional service and support throughout the underwriting process. Our expertise and commitment ensure that each policy is managed with precision and each submission is handled efficiently. The team plays a crucial role in ensuring the seamless management of our underwriting process so that we can provide our partners with the best possible service. 

Join Admiral’s dynamic team focused on providing excellence for an efficient underwriting process! 

Streamlining Submissions and Ensuring Compliance

Our Clearance team plays a pivotal role in the submission process by meticulously verifying that all broker information is complete, accurate, and ready for underwriting review. This team is responsible for managing both new business submissions and renewals, ensuring that every step of the process adheres to our standards for accuracy and compliance. 

Ensuring Accuracy and Effective Communication 

Our Underwriting Assistants collaborate closely with Underwriters to ensure the accuracy of policy details and promptly address any adjustments or updates. They are integral in communicating with broker partners, by making sure all policy-related information is clearly conveyed and understood. Additionally, Underwriting Assistants handle policy cancellations and reinstatements, guaranteeing these processes comply with regulatory requirements and internal policies. 

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What’s it like to work in Admiral’s Underwriting Operations Department?

Learn more about some of our Underwriting Operations teammates and hear what they like most about their roles, what surprised them most about Admiral, and some of the things they are most passionate about in their personal lives!

Dameka Waller headshot

Dameka Waller

Underwriting Assistant

Atlanta, GA

What does an average workday look like?
I usually spend my day responding to emails, processing policies and endorsements, and learning something new about my role and co-workers.

What is something most people don’t know about you?
I was a biology major in college and wanted to be a part of the Human Genome Project.

What surprised you most when you started at Admiral?
I have actually left work and felt that I had fun at work while also being productive.

What do enjoy most about your role?
How much I am trusted and encouraged to do my job. I am allowed to be self-sufficient.

Describe yourself in 3 words.
Independent, courageous, and compassionate.

Denise Howell headshot

Denise Howell

Senior Underwriting Assistant

Austin, TX

What made you interested in a career at Admiral?
In my early years of insurance, I was on the company side. I then worked for a brokerage firm (E&S and admitted markets) for years after. But I really wanted to get back to the company side and Admiral stuck out to me as a company I would like to join.

What are you most passionate about in your daily life?
Spending time with my family and pets.

What is something most people don’t know about you?
I like to fish, collect stained glass art, and I love the beach! I also like to volunteer my time at a local cat rescue facility.

What do you enjoy most about your role?
I enjoy working with my team. I feel like we all help and look out for each other in our day-to-day tasks. I also like getting involved in new tasks and projects, and it has helped me grow in many areas of the insurance business. Additionally, I have developed a great professional relationship with the brokers I work with on a day-to-day basis. Keeping open lines of communication with the people I deal with daily makes for a successful day.

If a friend was considering joining Admiral’s Underwriting team, what would you want them to know?
I would let them know that Admiral has grown in all ways over the years. There are lots of learning and development opportunities and possibilities for growth to be achieved, if desired. We have longevity with employees working here for a reason. We are an excellent company to work for.

Justin Serrette headshot

Justin Serrette

Underwriting Assistant

Moorestown, NJ

What does an average workday look like?
A typical day includes me clearing submissions from brokers (mainly new business but some renewals), and forwarding follow-ups and any additional info to Underwriters.

What do you enjoy most about your role?
Learning about the different types of coverage of insurance. It’s fascinating!

What is something most people don’t know about you?
I do animation as a hobby.

What are you most passionate about in your personal life?
I’m obsessed with animation lol! Been drawing all my life.

Describe yourself in 3 words
Ambitious, creative, and persistent!

If a friend was considering joining Admiral’s Clearance team, what would you want them to know?
Admiral is a great company to work for! There are a lot of career opportunities (room to grow). Plus, we have a great hybrid work schedule.

Sheila Hallstorm headshot

Sheila Hallstrom

Underwriting Assistant

Seattle, WA

What surprised you most when you started at Admiral?
How the company has created a safe work environment so employees can feel comfortable about expressing any questions, problems, or concerns. Also, the philanthropic outreach and the encouragement to participate in charity functions.

What do you enjoy most about your role?
The variety and challenges it presents each day.

If you could max out a credit card at any store, where would it be?
Nebraska Furniture Mart – I’m always wanting to change my home décor!

What are you most passionate about in your personal life?
My family! They are important to me and have helped shape me into the person I am today.

What is something most people don’t know about you?
I competed in the Miss Southwest Iowa Beauty Pageant.

If a friend was considering joining Admiral’s Underwriting Operations team, what would you want them to know?
– There is a strong camaraderie on the team.

– Collaboration is encouraged.

– Fun events are planned each year for Employee Appreciation.

– Admiral is my forever work home/family.

Looking to build a career in Underwriting Operations?

Join a dynamic team focused on providing excellence for an efficient underwriting process! 

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