What does the Claims Department do?
Admiral’s Claims department’s meticulous investigations ensure accurate and fair claims adjudication. Our dedicated team seamlessly communicates with insureds and collaborators, providing expert guidance, and navigating legal standards. They also combine data-driven insights and proactive risk mitigation, solidifying our commitment to excellence in the dynamic landscape of insurance claims.
Join Admiral’s Claims department and be part of a passionate team that values your skills and expertise.
Perform Diligent Investigations
A key responsibility of the Claims department is to conduct thorough investigations into reported losses. This involves gathering relevant documentation, reviewing policy terms and conditions, and collaborating with internal and external experts to assess the extent of the loss. We carefully analyze the coverage provided under Admiral’s policies and determine the applicability of coverage to ensure accurate and fair claims adjudication.
Provide Seamless Communication and Expert Guidance
To ensure smooth claims processing, our Claims department maintains effective communication channels with insureds, brokers, and other involved parties. Admiral’s Claims department serves as the primary point of contact for claimants, addressing inquiries, providing guidance on the claims process, and offering regular updates on the status of the claim. Additionally, our team works closely with underwriters, risk management teams, and legal counsel to mitigate potential disputes and negotiate settlements in a timely manner.
Develop Data-Driven Insights and Proactive Risk Mitigation
Not only does our Claims department handle individual claims, but they also monitor claims trends and patterns to identify areas of potential risk and develop proactive strategies to minimize future losses. They collaborate with other departments, such as underwriting and actuarial teams, to provide insights and data-driven recommendations for improving policy terms, enhancing risk mitigation practices, and optimizing coverage offerings in the excess and surplus lines market.
Navigate Legal Standards and Industry Best Practices
Admiral’s Claims department also focuses intently on adhering to regulatory requirements and industry best practices. Our claims staff stay updated on evolving legal and compliance standards, ensuring compliance with state regulations and internal guidelines. We also actively participate in industry associations and networks to stay abreast of emerging trends, share knowledge, and continuously enhance our expertise in handling unique and challenging claims.
What’s it like to work in Admiral’s Claims Department?
We’re not just a workplace; we’re a community committed to swiftly navigating the complexities of claims against our insureds to achieve optimal resolutions.
Hear from two of our claim examiners, Ella and Margaret about what their day-to-day entails.
Nate Hartman, Claims Superintendent, talks about what it’s like working in Admiral’s Claims department.
Chris MacDougall
Team Lead
Moorestown, NJ
Jason Maxfield
Claims Superintendent
Moorestown, NJ
Tiffany Gamlin
Sr. Claims Superintendent
Moorestown, NJ
Interested in a Career in Claims?
Join Admiral’s Claims department and be part of a passionate team that values your skills and expertise. Experience a rewarding career where your contributions make a real impact, and where we prioritize collaboration, growth, and a positive work environment. Choose Admiral for a fulfilling journey where you’re not just an employee – you’re a valued member of our Claims family.
